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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In my Apple mail, I am receiving a notice that I am to add

Customer Question

In my Apple mail, I am receiving a notice that I am to add my Yahoo password. I have never seen this notice before.
JA: How long have you had this issue with your Yahoo account?
Customer: Just signed on to night.
JA: Have you installed any updates recently?
Customer: No updates recently. My wife has a different sign on and her mail is working okay.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Could this problem be related to the Yahoo information that was hacked?
Submitted: 5 months ago.
Category: Computer
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 5 months ago.
contact me remotely
Expert:  Kamil Anwar replied 5 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 5 months ago.
coontact me remotely
Expert:  Kamil Anwar replied 5 months ago.

The payment for remote service has failed, you need to speak to your credit/debit card provider and tell them to authorise the transaction and then accept the offer again or update the card.

Customer: replied 5 months ago.
Forget my request. I am too old to put up with all the nonsense
Expert:  Kamil Anwar replied 5 months ago.

I will opt out - should you wish to cancel this please send an email to***@******.*** Thanks

Customer: replied 5 months ago.
Forget my inquiry. I am too to deal with all the nonsense.
Expert:  Dustin replied 5 months ago.

Hello, my name is ***** ***** I will do my best to assist you.

Before we cancel this session, maybe it would be easier if you and I spoke over the phone. Would you like to try that?

Or, do you just want to cancel? Thank you for your response,

Dustin S

Customer: replied 5 months ago.
Cancel my request
Expert:  Dustin replied 5 months ago.

Allright, here is the refund / cancellation link

http://ww2.justanswer.com/help/how-can-i-request-refund-0