Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, Do you have access to your Facebook account please?
If you forgot your password ***** click this link and follow the onscreen instructions : https://www.facebook.com/login/identify once you recover your password ***** login to your facebook account and click on the link below to change your name
click modify next to your name
Has everything workedout please?
If you need further assistance please reply back to me and i will gladly continue to help
Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?