Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.
Hi, are u there?
whats that number and who told u that?
Hi, there. are u there?
It is difficult to see what is going wrong when I cannot see the steps you are taking. It would be much easier if I can create a secure remote access so I can watch the steps your are taking and see what is going wrong. It's a faster, more effective and efficient way of resolving your issue, or if you prefer we can continue and I will do my best to help you in this way.
Hi, This is Michael withe JustAnswer. I'm just following up to make sure you have received the information you requested.
If you have and there still follow up questions, please do not hesitate to contact me.