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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Laptop message Wi-Fi doesnt't have a valid IP Configuration

Customer Question

Laptop message Wi-Fi doesnt't have a valid IP Configuration ; Have Netgear N600 route
Submitted: 5 months ago.
Category: Computer
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

Do you have a network cable to plugin temporarily?

Is there another working device on the same wireless?

Customer: replied 5 months ago.
1 ??? (2) No
Expert:  Cody replied 5 months ago.

a hard wired connection

Customer: replied 5 months ago.
No
Expert:  Cody replied 5 months ago.

you on your phone right now?

Customer: replied 5 months ago.
Not on phone WHY???
Expert:  Cody replied 5 months ago.

how are you communicating on here, do you have another working computer?

Customer: replied 5 months ago.
On my desk top
Customer: replied 5 months ago.
Where are U
Expert:  Cody replied 5 months ago.

temporarily take the network cable out from back of desktop and plug it into your laptop

Customer: replied 5 months ago.
Ok did that Have no phone NOW!!!
Expert:  Cody replied 5 months ago.

no phone?

Customer: replied 5 months ago.
took cable out of modern have phone and internet together
Expert:  Cody replied 5 months ago.

there should be a cable going from modem/router to your desktop computer, you want that plugged into your laptop

Customer: replied 5 months ago.
The one that hoook to router
Expert:  Cody replied 5 months ago.

from router to desktop

Expert:  Cody replied 5 months ago.

checking if you still need help with this