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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Not sure if you are the right team to contact. My sister has

Customer Question

Not sure if you are the right team to contact. My sister has a Hotmail account which she used in the states and her account was closed on her. Supposedly there is a setting on your account that will do this. She needs to get her account reopened and she is telling me that she can only do this online. She needs over 6 EMAIL accounts from friends to prove who she is. That does not sound correct to me.
JA: How long have you had this issue with your Hotmail account?
Customer: It just happened to her a few weeks ago.
JA: Have you installed any updates recently?
Customer: This is not my account
JA: Anything else you want the computer expert to know before I connect you?
Customer: just what was in my message
Submitted: 4 months ago.
Category: Computer
Expert:  Sudipto replied 4 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP