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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't adjust display brightness I have Windows 10

Customer Question

Hi, I can't adjust display brightness I have Windows 10 Professional (x64) Version 1607 (build###-##-#### I looked at Advanced Display Setting but I can't change it I went to device manager and uninstalled my NVIDIA Quadro K620 and downward the latest driver but I can only adjust it via NVIDIA and not windows any help is appreciated
Submitted: 1 month ago.
Category: Computer
Customer: replied 1 month ago.
Here is screen shot
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What computer maker name and model (roughly at least) do you have, that won't adjust the brightness of the display?

I presume it is a laptop, but correct me if I'm wrong, please... and let me know this information, for with it I can answer your question, I think.

Customer: replied 1 month ago.
Hi, Russell I have Dell Precision T1700 desktop with DELL P2014H can't adjust the brightness of the display in windows 10
Expert:  Russell H. replied 1 month ago.

Thanks for the info.

I am looking up data relevant to your question and will post again within 10 minutes or so.

Customer: replied 1 month ago.
Ok thanks
Expert:  Russell H. replied 1 month ago.

Would setting the brightness to a given value and keeping it that way most of the time be OK? or would you want to adjust the brightness ad-hoc and on a fairly frequent basis?

Also, what monitor are you using?

Customer: replied 1 month ago.
Hi, Russell would you want to adjust the brightness ad-hoc and on a fairly frequent basis it seems to be missing from windows 10
Expert:  Russell H. replied 1 month ago.

Try going into the Power Options.

There is often a settings for monitor or screen brightness there. But, it may be that only applies to laptops, and doesn't work on Desktops, where the screen is a separate device. On a Desktop PC, you may simply have to adjust the screen brightness using the monitor's own controls.

Let me know, please, what you see and what you find out.

Customer: replied 1 month ago.
Hi, Russell but looking at this link https://support.microsoft.com/en-us/instantanswers/dd4fa9d7-56bb-4cd4-a109-221bd8a32fca/change-screen-brightness
Customer: replied 1 month ago.
I should be able to adjust it in windoes
Expert:  Russell H. replied 1 month ago.

Have you tried the

Control Panel

Hardware and Sound

Power Options

Edit plan settings

?

Customer: replied 1 month ago.
Hi, here is screen shot
Expert:  Russell H. replied 1 month ago.

Go to Power Options

Then go to

Edit Plan Settings

Customer: replied 1 month ago.
Customer: replied 1 month ago.
see this screen
Expert:  Russell H. replied 1 month ago.

I see.

True, there's no brightness setting there.

I guess it might be that's only a feature on laptops.

Customer: replied 1 month ago.
ok
Expert:  Russell H. replied 1 month ago.

In case someone else has an opinion on this that might prove useful to your question, I have Opted Out, opening the case to other Experts.

Expert:  Elgin Vega replied 1 month ago.

Hi my name is***** me try this request.

Expert:  Elgin Vega replied 1 month ago.

Try this option

  1. In the Search box, type Settings.
  2. Touch or click Settings (Modern application).
  3. Touch or click System.
  4. On the Display screen find the Adjust my screen brightness automatically option.
  5. Touch or click the slider to toggle the option on or off.
  6. Touch or click Apply.
  7. Close the System window
Customer: replied 1 month ago.
Hi, I onley see this
Expert:  Elgin Vega replied 1 month ago.

have you installed the latest display driver?

Customer: replied 1 month ago.
Hi, Yes I have uninstalled and reinstalled the driver I can get the NVIDIA Controal Panel
Expert:  Elgin Vega replied 1 month ago.

Can we try a remote session so I can check the problem?

Lets try teamviewer, its free.

Expert:  Elgin Vega replied 1 month ago.

This is the link

Expert:  Elgin Vega replied 1 month ago.

https://www.teamviewer.com/en/

Expert:  Elgin Vega replied 1 month ago.

I go out of ideas, I will opt out so maybe another expert have a way to fix the problem

Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please when the problem started?

Thank you

Customer: replied 1 month ago.
Hi, look like you can adjust the brightness for desktop on windows 10 I look at the laptop with windows 10 and it lets you change the brightness

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