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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am no longer able to send e-mail through Windows but i

Customer Question

I am no longer able to send e-mail through Windows but i also have Century link which enables me to do that. I have in my windows e-mail site under contacts, a group of people in an Italian reading group. I was able to send them a message all at once. I would like to know how to put that same program onto Centurylink.
JA: What kind of computer do you have?
Customer: I have an HP desktop, which is about 10 years old.
JA: Have you installed any updates recently?
Customer: I think i have but i don't remember. If you install the updates maybe i can get back my ability to send e-mail from Windows. I understand there is a limited time before Windows will no longer exist.
JA: Anything else you want the computer expert to know before I connect you?
Customer: What are you connecting me to?
Submitted: 3 months ago.
Category: Computer
Expert:  Kamil Anwar replied 3 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks