How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Magic says my account is not up to date, Guinn, Not sure

Customer Question

Magic Jack says my account is not up to date, Michael Guinn
JA: Have you contacted anyone about your account?
Customer: Not sure where to go, answer is no.
JA: Have you installed any updates recently?
Customer: I have set up magic Jack in my home in costa rica
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  Louie replied 2 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, are you able to login into your magicJack account HERE?

...and update? Phone Numbers tab / select "View - Renew - Change"

Or have you tried calling their billing department at (844)(###) ###-####/strong> for assistance?

Related Computer Questions