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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 16697
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Wont bring up the sign in page, hp, don't think so, it

Customer Question

wont bring up the sign in page
JA: What kind of computer do you have?
Customer: hp
JA: Have you installed any updates recently?
Customer: don't think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: it probably needs to be cleaned up
Submitted: 3 months ago.
Category: Computer
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

Please confirm the model number of the HP computer?

What operating system does it use?

What do you see on the screen when you turn it on?

Expert:  Pete replied 3 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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