For Online Computer Support, Ask a Computer Technician
I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.
Can you please first let me know which version of Outlook you are running?
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
Thank you. May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen? This is a very safe option too because JustAnswer is an A+ accredited business with the BBB, you will be watching your screen and we will chat there as well so that you will always know what I will be doing next while fixing the problem.
Thank you, ***** ***** am unable to advise about any billing related questions, I am just the technician and can only help you with your computer issue. If you need clarification about the billing, please call JustAnswer customer care at:
Afterward please reply here once again and let me know if you wish to continue.
Thank you very much for your patience,
Thank you for the reply, without a remote connection, it will be difficult to really analyze the situation about what is going on with your computer right now and where the problem might be coming from. Are you sure you would not like to do that? If you wish, I can opt out of your question and forward it to the other experts, that might feel like they can provide a text based solution (but I honestly doubt it). Please let me know and thank you very much.
Hello! My name is*****I am a certified computer professional who will assist you.Please tell me if you still require assistance with the e-mail problem?Type your reply below.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro