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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to set up an account but it doesn't accept my e

Customer Question

I'm trying to set up an account but it doesn't accept my e mail address.
JA: Just to clarify, what email service provider are you using for this account?
Customer: comcast
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Ive had the Neat for a while but have never used it and am trying to set it up.
Submitted: 3 months ago.
Category: Computer
Expert:  Michael Hannigan replied 3 months ago.

Hello. My name is Michael. I can help you with your question.

What type of account are you trying to set up?

Also, what is the exact error message you get?

Customer: replied 3 months ago.
I get no error message but a big dark ? is next to my e mail address. I'm trying to set up an initial account.
Expert:  Michael Hannigan replied 3 months ago.

An initial account with what website or service?

Customer: replied 3 months ago.
No. I'll wait till Mon and call.
Expert:  Michael Hannigan replied 3 months ago.

I can help you now if you'd like. I just need to know what site/service you are having a problem with.

Customer: replied 3 months ago.
I'll just sign off.
Expert:  Michael Hannigan replied 3 months ago.

ok