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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36444
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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When I send an email from iPhone 6, my last name gets

Customer Question

Hi, when I send an email from iPhone 6, my last name gets changed from Anand Antur to Anand Antiretroviral.... How do I fix this?
JA: Just to clarify, what email service provider are you using?
Customer: i am using gmail on my iphone6
JA: Have you installed any updates recently?
Customer: the latest one just now ... however this has not fixed the problem
JA: Anything else you want the computer expert to know before I connect you?
Customer: i also did change the profile name on the gmail account though the web interface. Even that did not help
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Please try the following fix:

  1. Open the Settings app icon on your iPhone.
  2. Then tap on option Mail, Contacts, Calendars (scroll down first if needed.)
  3. Tap on your email account (or Google.)
  4. Tap on your gmail email address on the right of Account.
  5. There, tap in the Name box, and change your name.
  6. Tap on Done at the top.
    - That should work.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

If needed, please click on the website below for video instructions:

https://youtu.be/ybHFY82a590?t=7

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,