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Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 1746
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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I installed a new hard drive on my laptop restored from a

Customer Question

I installed a new hard drive on my laptop restored from a backup and now microsoft office 2010 will not run
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: I have a HP probook 450 g3 and I am running windows 10
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I entered the activation code from the initial install but it would not work
Submitted: 3 months ago.
Category: Computer
Expert:  Dan replied 3 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you tried uninstalling it completely then starting over with a fresh install?

Customer: replied 3 months ago.
no
Expert:  Dan replied 3 months ago.

That would be a good place to start to see if that will resolve the problem.

Expert:  Dan replied 3 months ago.

If you would like any additional information regarding your question, please don’t hesitate to ask!

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