I'm sorry about the issue. What happens when you use your Skype account now?
Is the Skype program installed on your computer?
Have you tried anything?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Please stay with me on this web page. What's the make / model of your computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,