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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can pull up MSN, but my Hotmail account will not open, 2

Customer Question

I can pull up MSN , but my Hotmail account will not open
JA: How long have you had this issue with your Hotmail account?
Customer: 2 days
JA: Have you installed any updates recently?
Customer: no, I was off line for a week at xmas and then it wouldn't come up.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thanks, ***** ***** you tell me how to turn it off with the latest version of windows. I cant find it.
Submitted: 4 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which error you are being shown if you try to open your Hotmail account?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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