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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer crashed, and I had it cleaned out which removed

Customer Question

My computer crashed, and I had it cleaned out which removed all passwords. now it says it has no record of my e-mail,***@******.***
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp windows 7 -- the operating system is google chrome
JA: Have you installed any updates recently?
Customer: I recently switched google
JA: Anything else you want the computer expert to know before I connect you?
Customer: When I try it, sometimes says I am using phone number; I think I have two accounts now
Submitted: 12 days ago.
Category: Computer
Expert:  Robert M. replied 12 days ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 12 days ago.

do you know your yahoo email address and password ?

what happens when you to go www.mail.yahoo.com

and put the email and password ***** ?