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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to access my yahoo account, My computer is ok

Customer Question

Hi I am unable to access my yahoo account
JA: How long have you had this issue with your Yahoo account?
Customer: My computer is ok its just my email account
JA: Have you installed any updates recently?
Customer: almost a year now
JA: Anything else you want the computer expert to know before I connect you?
Customer: just to access my email account
Submitted: 1 month ago.
Category: Computer
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 month ago.
Customer: replied 1 month ago.
how long will it take I have to go to work
Customer: replied 1 month ago.
are you there?
Expert:  Kamil Anwar replied 1 month ago.

It seems like the payment for remote service has failed.