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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a ASUS computer and have turned on the Bluetooth

Customer Question

I have a ASUS computer and have turned on the Bluetooth optio but when I go to my music I don't have an option for that speaker
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: not sure......
JA: Have you installed any updates recently?
Customer: I haven't had any notifications for updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 month ago.
no as it costs a lot more money
Expert:  Kamil Anwar replied 1 month ago.

Have you set the speaker to the bluetooth connecting mode?

Customer: replied 1 month ago.
I thought I had
Expert:  Kamil Anwar replied 1 month ago.

Can you make sure it is turned on, read the manual that came with it and then see if the Bluetooth shows the speaker option to pair with.

Customer: replied 1 month ago.
it shows up
Expert:  Kamil Anwar replied 1 month ago.

Click it to pair with.

Customer: replied 1 month ago.
it states in the settings that via speaker is connected but it is still coming through the computer speakers
Expert:  Kamil Anwar replied 1 month ago.

Right click the speaker icon, and choose Playback devices, then set the new speaker to the speaker.

Customer: replied 1 month ago.
in the settings it does not give me this option to right click
Expert:  Kamil Anwar replied 1 month ago.

You have to right click (using mouse) on the speaker icon in the lower right corner. Then choose Playback Devices.

Customer: replied 1 month ago.
it is showing that it is headphones instead of speakers
Expert:  Kamil Anwar replied 1 month ago.

I can do remote connect for $20.

Customer: replied 1 month ago.
I had to restart the computer will be right back
Expert:  Kamil Anwar replied 1 month ago.

Ok

Customer: replied 1 month ago.
I got it fixed I had to delete the headphone setting reselect the speakers then restart the computer Got it fixed myself but thanks anyway.
Expert:  Kamil Anwar replied 1 month ago.

Welcome

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