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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot login, I had trouble setting up a new email

Customer Question

I cannot login
JA: Have you tried having password ***** directions emailed to you?
Customer: I had trouble setting up a new email account- I have an existing account but I can't even get pass the login screen
JA: Have you installed any updates recently?
Customer: No it is from Christmas I have used it once when I first got it
JA: Anything else you want the computer expert to know before I connect you?
Customer: No other than I am not tech savvy that is about it
Submitted: 3 months ago.
Category: Computer
Expert:  Cory replied 3 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Who is your email provider? AOL, Gmail, Hotmail or Yahoo?

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