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Hi, my name is ***** ***** I am happy to assist!
Netflix has instructions on this error here:
They have some troubleshooting steps there for smart TVs, although if you forgot your username and password ***** may need to reach out to Netflix to get your username and password ***** if self-serve doesn't work from their site. If you do end up needing to reset the information, you will need to update it on the other TVs as well.
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