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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36151
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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It's my I pad and can't remember my password for my facebook

Customer Question

It's my I pad and can't remember my password ***** my facebook account
JA: How old is your iPad, and what model are you using?
Customer: It is a model A1432 and 2 years old
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please click on the Facebook website below:

https://www.facebook.com/recover/initiate

, then there, enter your email address in box above the Search option, then click on the Search option and follow the instructions there in order to reset your Facebook account password, and check. (If needed, try other options there.)

- Also, if you have a Windows or Mac computer, is your Facebook account currently working on your computer?

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Do you also have a Windows or Mac computer? If yes, what's the make / model of your computer?

- Please let me know if there is any error or message, or if you are stuck at any step.

- Also, if you'd like to, I can connect remotely to your computer, if you have one, so that I can fix your Facebook account password ***** directly through your computer for you. Then it will work on your iPad.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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