I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.
Can you please first let me know if it shows any kind of error to you or is it working normally but just does not "hear" your voice?
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
Hello! To answer your question, Naturally Speaking Home 13 should function well with Windows 10. While there are some known incompatibilities, they are entirely cosmetic...not functional. You can find some official documentation about that here: http://nuance.custhelp.com/app/answers/detail/a_id/17805/~/information-on-dragon-naturallyspeaking-13-and-windows-10
The behavior you're experiencing is not ordinary, so I would suggest uninstalling your copy of Naturally Speaking and then reinstalling it...this will rebuilt any files required by the program just in case the upgrade to Windows 10 did cause any sort of corruption. If you run into any problems or have additional questions, please let us know!