For Online Computer Support, Ask a Computer Technician
Hi there, I am Cris and will be glad to assist you.
Can I offer you secure remote support so I restore your tiles and show you?
Once you accept I can send you a link to start the remote session.
Did you still want to do a remote connection or would you rather me just give you written instructions?
send written instructions to my email XXXXXXXXXXX
I will request a refund.