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Hello, I'm Tim, and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.
Sorry to hear about this, i'm a security expert. Want to tell me more about whats going on? Some of your description does not sound like hacking.
Ok, that sounds like slow internet, or a slow PC.....not a hack.....I can remote in and see if you have been hacked, and tune up your system etc. And the error ""long running script and to Stop Script or, recover web page" does not suggest a hack, just a faulted page, most likely.
i'd not charge 39, the site sends that out.
Norton won't get you too far, may want to try some other tools as well. Good luck.