I'm sorry about the issue. When did this issue first occur?
When you click on the option Sign in in Pogo, what happens?
Please reply at the box below. Thank you,
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
Remote support is quicker and easier for you as I will do all the troubleshooting steps for you, and this issue can be complicated. Otherwise, I will provide written instructions.
- Can you open the Microsoft Edge program, then go to the pogo.com website in the Microsoft Edge program, then see if you can sign in your pogo account and use it in the Microsoft Edge program?
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Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=f4115c1b-e118-4855-a234-fba03c446e22, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I'm sorry; I could not get the Pogo website to work. I'm opening this issue to other experts. Thank you for your patience.
Hi there and welcome
If you download Google Chrome from here
Then open it, can you then sign into Club Pogo via this?
Please let me know