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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Accidentally deleted an important document in Polaris Office

Customer Question

accidentally deleted an important document in Polaris Office on my s7 Edge smartphone. How can I recover?
JA: What kind of computer do you have?
Customer: dell
JA: Have you installed any updates recently?
Customer: sure but this is not on my computer its on my smartphone.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Any help would be appreciated!
Submitted: 1 month ago.
Category: Computer
Expert:  Tim replied 1 month ago.

Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

Once deleting a document that is saved on a phone, it is very hard, if not impossible to get back, unless it was saved to the cloud. Polaris offers cloud storage options, but you would have had to set it up....if it was just a local file, sadly its gone.