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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have k400 plus for my new vizio 4k tv ,set up but

Customer Question

i have k400 plus for my new vizio 4k tv ,set up but nothing,when i put the prom in my computer it works.but with prom in either computer or tv not work, im set up with ether and hmi cable
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: the tv is a vizio 4k smart model, the computer is set on windows 7
JA: Have you installed any updates recently?
Customer: im a little slow when it comes to computers, sorry, how to do?
JA: Anything else you want the computer expert to know before I connect you?
Customer: i had my first logitec was a k400, found out i need a k400 plus, which i have now. is there a diff in the two as far as set up? which i call logitec the info was pass on to me
Submitted: 4 months ago.
Category: Computer
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 4 months ago.

Are you using the vizio as a display for your computer?

Or trying to use the keyboard to control the tv?

Expert:  Nathan replied 4 months ago.

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan