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Andy
Andy, Computer Consultant
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My second hard drive is not recognized in explorer, HP Envy

Customer Question

My second hard drive is not recognized in explorer
JA: What kind of computer do you have?
Customer: HP Envy 700
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I deleted files from the drive and after that it disappeared
Submitted: 4 months ago.
Category: Computer
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 4 months ago.

To better understand the problem, please tell me if your second hard drive is an internal hard drive, or an external hard drive?

Type your reply below.

Thanks,
IT Miro

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