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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why do I have problems pulling up my documents in my

Customer Question

Why do I have problems pulling up my documents in my computer?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP Pavilion g6 1 d72nr notebook windows 7
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: 2008 or 9. I talk to Contara and she said the drivers were out. I paid money to get the drivers and I still cannot pull up my documents.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Why are you transferring me.
Submitted: 1 month ago.
Category: Computer
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?