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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My dell audio keeps muting my web cam, started after

Customer Question

my dell audio keeps muting my web cam, started after microsoft update about oct19th or so have not been able to corect it
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: dell desktop windows 8.1 orginaly updated to windows 10 purched at best buy april 0f 2015
JA: Have you installed any updates recently?
Customer: automatic updates from microsfthave been done several times since problem started
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Computer
Expert:  Kevin T replied 16 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 16 days ago.

Hi

Would I be able to connect and have a look?