How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Sorry, my [roblem is entering ancestry.ca where I've been a

Customer Question

Sorry, my [roblem is entering ancestry.ca where I've been a member for a long time
JA: What kind of computer do you have?
Customer: Mac
JA: Have you installed any updates recently?
Customer: several It's not a technical problem -- the site won't recognize any of my credentials
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'd like to speak with someone at ancestry.ca
Submitted: 4 months ago.
Category: Computer
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

Hi

Could I connect and have a look?

Related Computer Questions