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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to renew but the offer I have been sent doesn't tell

Customer Question

I need to renew but the offer I have been sent doesn't tell me if its good for more than one PC. The one I bought last year was good for three PC. the price is almost double what I paid in in Stables. Don't like that one cant find a phone # to talk to someone
JA: What kind of computer do you have?
Customer: hp
JA: Have you installed any updates recently?
Customer: only the ones that are automaticaly
JA: Anything else you want the computer expert to know before I connect you?
Customer: Did you read what I wrote I don't need a computer expert
Submitted: 1 month ago.
Category: Computer
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

Hi

What software is it you are trying to renew?

Customer: replied 1 month ago.
I don't need a specialist to answer a simple question! I thought I was dealing with the company that made the software. I didn't know I was being conned out of my money for a simple answer. If I was dealing with the company you would know which software I was talking about.