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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have my email [email protected] and just today found it to be

Customer Question

have my email [email protected] and just today found it to be hacked as mails were sent to my contacts which I did not send. I have successfully made a new email and now I can not access my old email crmncrdr as I want to retrieve my important e mails in my folders which I can not do so now with my new email address help me pls how I can retrieve my folders in the e-mail (*****@******.***)which is impt for me in my studies.. Thanks
JA: Just to clarify, what email service provider are you using?
Customer: yahoo.com
JA: Have you installed any updates recently?
Customer: just a few minutes I went to help yahoo because I was worried my current mails will continue to be hacked
JA: Anything else you want the computer expert to know before I connect you?
Customer: just wanted to see if I can transfer my saved folders from my e mail crmencrdr to my new e-mail***@******.***. Thank you for your help pls.
Submitted: 4 months ago.
Category: Computer
Expert:  PC_Wizzard replied 4 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Did you try to reset your password?

Do you have a number ending with 30?

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