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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not get into my email and I can not get the code to

Customer Question

I can not get into my email and I can not get the code to work
JA: Just to clarify, what email service provider are you using?
Customer: I have a yahoo email service
JA: Have you installed any updates recently?
Customer: I thinkmthey are istalled automaticly. insee an update done on dec 14
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to access my email with my regular username and password ***** nomissues
Submitted: 17 days ago.
Category: Computer
Expert:  Kamil Anwar replied 17 days ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks