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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I installed Windows 7 Prof 64 bit, it will not perform

Customer Question

I installed Windows 7 Prof 64 bit , it will not perform windows updates. the desk top is a Dell Inpiron 620
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: The model is a Dell Inpiron 620 Windows 7 Professsional SP 1 64 bit
JA: Have you installed any updates recently?
Customer: the last time was December 18, 2016 and there were only 4 updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 14 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if it is showing you an error for Windows Update or why are you suspecting that updates are not working anymore?

Please reply in the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck