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Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if your Dell computer is a desktop or a laptop computer. Also, are you still able to connect to a WiFi network?
Let me know,
Thanks for confirming!
Please check which network adapters have been installed so far. To do that, move the mouse cursor over the Windows Start button and then right-click it and select Network Connections.Let me know how many network adapters are listed. Type their names here.Thanks,IT Miro
We can continue with this chat as Secure Remote Assistance is optional. See my last reply.
To confirm, you can access the Internet on that computer via WiFi?
Oh, that's great. I thought you couldn't use WiFi since the driver installation failed. It seems that the drivers did install after all.
Is there any other problem you are experiencing?
If you haven't already, yes, you can restart the computer and then check the page again; however, if you are able to access the Internet via WiFi just fine, you don't need to worry about those drivers that much. I don't think they will make any improvements.
If you really want to install them, but Windows Updates still freezes, there is a way to manually install them from the Lenovo page.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.If you don't require further assistance, please take a moment to rate my assistance by clicking on the stars located in the upper right corner of the page.Thanks,IT Miro