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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Keys on my laptop are not working, Gateway W79 Windows 10,

Customer Question

keys on my laptop are not working
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Gateway W79 Windows 10
JA: Have you installed any updates recently?
Customer: Don't know
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please do try these troubleshooting steps that may help in solving the issue.
- Check keyboard language settings.
- Open Control Panel and look for Region and Language.
- Check all tabs if they are all set to United States.
- If that doesn't work, try pressing those following keys which are not working using your onscreen keyboard (Ease of Access look for Onscreen keyboard) to see if it's the keyboard itself or not.

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