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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Just got a message saying that microsoft has stopped my

Customer Question

just got a message saying that microsoft has stopped my computer and they gave me a number to call. they wanted 259.99 to fix it. do I have a problem?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: it is a hp desktop with windows 10 and it is only 6 mo old
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no. i just need it fixed
Submitted: 2 months ago.
Category: Computer
Expert:  Byron replied 2 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please ignore that phone number as this is a scam attempt.

Is your computer useable at the moment?

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