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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was advised by Yahoo to change my password because my

Customer Question

i was advised by Yahoo to change my password ***** my account was apparently hacked.
JA: How long have you had this issue with your Yahoo account?
Customer: I had an email from yahoo last month ,notifying me that my account was hacked and it is under investigation.
JA: Have you installed any updates recently?
Customer: no not yet. I am supposed to renew my error and omission but I am scared to use my credit card on line.
JA: Anything else you want the computer expert to know before I connect you?
Customer: How do I change my password ? by changing it, is it safe enough to use my credit card ?
Submitted: 2 months ago.
Category: Computer
Expert:  Byron replied 2 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Yahoo got hacked in 2013 and 2014 and we only found out about it in 2016. If your account hasn't been compromised

by now it probably never will be.

If you still want to change your password, from a Yahoo page you're signed in to, hover your mouse

over your name and select Account Info

On the left click Account Security and enter your Yahoo password ***** prompted

then click the Change Password *****

And it is safe to use your credit card.

If you would like any additional information or assistance,
please do not hesitate to let me know.

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