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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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No work g. Took it to Best Buy and the say I need recover

Customer Question

No work g. Took it to Best Buy and the say I need recover media-- Windows 7 I can buy that from you.
JA: What kind of computer do you have?
Customer: Lenovo lap top, 2014
JA: Have you installed any updates recently?
Customer: Updates wouldn't load I kept repeating th effort to load couldn't get a screen
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only that geek squad says I need a new window 7 and maybe I can get it from you. Windows 7 is corrupted
Submitted: 2 months ago.
Category: Computer
Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 2 months ago.

May I know if you can currently access your Windows 7 computer, or it won't boot at all?

Type your reply below.

Thanks,

IT Miro

Customer: replied 2 months ago.
Just get blue screen and request to load updatebut won't do it
Expert:  IT Miro replied 2 months ago.

OK. Please restart your Windows 7 computer. Do you see the usual boot screen with the Windows 7 logo?

Expert:  IT Miro replied 2 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro