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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3383
Experience:  Computer Repair Technician 5+ Years
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My battery will only charge for a few seconds, satellite,

Customer Question

my battery will only charge for a few seconds
JA: What kind of computer do you have?
Customer: satellite
JA: Have you installed any updates recently?
Customer: just windows updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: It has a new battery in it that I just purchased because I thought it needed replacing but the new one wont take a charge.
Submitted: 3 months ago.
Category: Computer
Expert:  Cory replied 3 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please unplug the laptop

Remove the battery

Hold the power button for 10 seconds

Please plug the laptop in again

Turn on the laptop

Insert the battery

Let me know if it is charging after you do all of the steps.

Customer: replied 3 months ago.
Thanks Cory- It has charged from 16percent to 45 it starts and stops a few times.
Expert:  Cory replied 3 months ago.

It is charging?

How long have you had the laptop?

Customer: replied 3 months ago.
no thanks but thank you for your help.
Expert:  Cory replied 3 months ago.
You are welcome!If the issue is resolved, please rate my answer above with the stars to give me credit for assisting you today.

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