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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need assistance to set up emails on a different computer.

Customer Question

I need assistance to set up emails on a different computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: mac 10.8.5 Using chrome
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have 2 desk top macs. my older mac is not allowing me to access emails-seems to be frozen and I can not get it to work. I've tried to restart several times with no luck so I am trying to set up email on this newer mac .
Submitted: 17 days ago.
Category: Computer
Expert:  Cris replied 17 days ago.

Hi there, I am Cris and will be glad to assist you.

What email service are you trying to access? Gmail, Live, Yahoo?

Also, what browser are you using? Safari?

Expert:  Cris replied 17 days ago.

Did you still need further assistance with your issue?