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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Rational updater client software has stopped working, dell

Customer Question

rational updater client software has stopped working
JA: What kind of computer do you have?
Customer: dell laptop
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 17 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 17 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know what the exact error is that you are getting from the software?

Please reply in the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 17 days ago.
rational update client software has stopped working for poker
Customer: replied 16 days ago.
any charges to my credit card are not approved by me and will beprote
Customer: replied 16 days ago.
will be protested
Expert:  Lorenz Vauck replied 16 days ago.

I am sorry, but what are you talking about, please? You had asked a question yesterday and only answered 12 hours later to my initial response, but now want a refund and no more help? Do I understand that right?