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I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.
Can you please first let me know what the exact error is that you are getting from the software?
Please reply in the box below (there are no additional costs associated with this, you can reply as often as you wish).
Thanks for your patience and best regards,
I am sorry, but what are you talking about, please? You had asked a question yesterday and only answered 12 hours later to my initial response, but now want a refund and no more help? Do I understand that right?