Hello,I am the person that will be helping you today.
As I understand it, you wish to transfer your personal files (documents, favorites, etc) from your old computer to a new computer. As long as you have an external drive, you can do so by simply copying and pasting the files to your external drive and then copying and pasting them to the new computer. If you wish, I can remote into your system and help you do this.
I will be standing by, looking forward to your response.