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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why is IE11 shutting down every time I try to open it? Dell

Customer Question

Why is IE11 shutting down every time I try to open it?
JA: What kind of computer do you have?
Customer: Dell Inspiron Windows 10, Office 365
JA: Have you installed any updates recently?
Customer: I haven't. Don't know for sure what Microsoft has done in the background.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't know yet what else they'll want to know.
Submitted: 4 months ago.
Category: Computer
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 4 months ago.

To better understand the problem, please tell me if IE11 displays an error message before shutting itself down? Also, when did you first experience this problem?

Type your reply below.

Thanks,
IT Miro

Customer: replied 4 months ago.
Okay. I did not agree to $40 to get help. The web page only mentioned a $5 refundable deposit. Cancel this answer and the payment. I am supposed to have unlimited FREE support with Office 365.
Customer: replied 4 months ago.
DO NOT connect to my computer. See previous response. Your opening page is fraudulent.
Expert:  IT Miro replied 4 months ago.

You have reached JustAnswer.com. I will transfer your request for cancellation to the JustAnswer customer service.

Regards,
IT Miro

Customer: replied 4 months ago.
How many times an I going to have to respond to you?
Expert:  IT Miro replied 4 months ago.

I received your messages. No further response needed.

Regards,

IT Miro

Customer: replied 4 months ago.
Thank you
Expert:  IT Miro replied 4 months ago.

You're welcome!

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