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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a lap top and I can`t get pass the main screen it ask

Customer Question

I have a lap top and I can`t get pass the main screen it ask for a pass word and I don`t have on
JA: When did you last reset your username and password?
Customer: I never had one that I know of
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don`t think so
Submitted: 4 months ago.
Category: Computer
Expert:  MikeW replied 4 months ago.

Hello my name is ***** ***** I'll be happy to assist you with this. What version of Windows are you running?

Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  MikeW replied 4 months ago.

I need to know what version of Windows you have on the laptop.

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