For Online Computer Support, Ask a Computer Technician
Hi there, I am Cris and will be glad to assist you.
I can help you retrieve the password. Can you tell me if you have Windows computer that has established WiFI connection?
If so, what operating system does it have? Windows 7, 8 or 10?
In that case we can reset the router.
Can you first tell me what is the make of the router? Linksys, Netgear, Dlink?
Sorry your response took a while for me to receive.
Do the following:
Locate the router and on the back there is a small reset button. Hold down the reset button for 20 seconds to reset it back to factory settings.
That will make the WiFi name Netgear with no password ***** connect to WiFi. If you want to setup a password, best thing to do is do to it from a PC that is connected to the router with ethernet cable.
Open a browser and in the address bar type in 192.168.0.1 or if that doesn't work 192.168.1.1
That should bring up the login prompt try these two default logins:
password: password ***** 1234
Once you sign in click on the Wireless section and select Security type WPA. For the passkey I like to use a phone number no spaces or dashes. Makes it easy to remember.
Let me know if you have any further questions. Please take the time to rate my service and submit at the top.
Just wanted to follow up and see if you had any further questions for me?
If you have further questions you can always reach me.
Please take the time to rate my service and submit at the top.