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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been trying to get into my hotmail account for a

Customer Question

I have been trying to get into my hotmail account for a week. I have done the verify questions many times. Keeps telling me to try again and wait 24 hrs. I have bills coming in through this account as well as notifications and voice mails. Please help!
JA: How long have you had this issue with your Hotmail account?
Customer: For the past week. Ever since we changed internet providers.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Will I be able to get this problem solved?
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your Hotmail account.

I see you've exhausted all online options.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin

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