Hello and welcome to Justanswer which is a independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.
Are you trying to change the password ***** your computer or to a email account?
Are you using a windows or mac computer?
Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
It seems like you had requested for remote assistance i can only do that if the above mentioned is a email password ***** so please let me know whether its a email or windows login password ?
OK so its yahoo email login issue am i correct also are you currently chatting to me from a windows computer?
Please let me know whether you are currently chatting to me from a windows computer or not?
I didn't get any response from you regarding whether you are chatting to me from your windows computer or not so i will open this to other experts so that they can continue helping you.
Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.
Are you still needing any help?
Let us know if you need anything