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Hello and welcome to Justanswer which is a independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.
Are you using this skype on a windows or mac computer?
Have you tried reset the password ***** skype ?
Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Checking to see whether you still need help.
Reply using the box below
Click here: https://a.login.skype.com/diagnostics
Follow the prompts to reset your password
If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.